ICBC Injury Claims at Prosper Health in Vancouver, Surrey and Langley
If you've recently been involved in a motor vehicle accident in British Columbia and are covered by ICBC, we're committed to supporting your recovery journey by ensuring a smooth and efficient process for accessing the healthcare you need
ICBC Collision Claims at Prosper Health
If you've recently been involved in a motor vehicle accident in British Columbia and are covered by ICBC, we're committed to supporting your recovery journey by ensuring a smooth and efficient process for accessing the healthcare you need
Understanding Your IBC Claim in British Columbia
At Prosper Health, we understand how overwhelming it can be to recover from a motor vehicle accident (MVA). If you’ve been in a car accident in British Columbia, chances are you’re familiar with the Insurance Corporation of British Columbia or ICBC. ICBC is a government-owned insurance provider that handles auto insurance and injury claims in the province. When accidents happen, ICBC is there to provide coverage.
After a motor vehicle accident (MVA), patients can start treatment with a physiotherapist, chiropractor, massage therapist, acupuncturist and a kinesiologist to help alleviate MVA injury symptoms at NO COST and completely free in our clinics in Vancouver, Surrey and Langley.
How It Works
Assessment
We conduct a thorough assessment of your body, focusing on the injured area
Tailored Plan
A treatment plan is crafted based on the assessment to aid in your recovery
Continuous Support
We provide ongoing support, managing and monitoring your sessions
Administrative Help
When additional sessions are needed, we facilitate the process on your behalf
How to File an ICBC Injury Claim
Filing an ICBC injury claim doesn’t have to be overwhelming, but it’s important to do it correctly. Here’s what you’ll need to do:
Report the Accident: After the accident, make sure you report it to ICBC. You can do this in person at an ICBC Claim Centre, or you can file your claim online or over the phone.
Seek Medical Attention: Even if your injuries seem minor, it’s important to get checked by a doctor. Your medical records will be key to supporting your claim.
Gather Your Information: Document everything related to the accident, from photos of the scene to witness contact information. The more evidence you have, the better.
Complete the Claim Form: ICBC will ask you to fill out a claim form with all the details of your accident and injuries. Be as thorough as possible.
Submit Your Claim: Once you’ve filled out the forms, submit them to ICBC. They’ll assign you a claims adjuster, and your claim will be processed.
The whole process can feel like a lot to handle, especially if you’re dealing with pain and recovery. We’ll help you navigate the process.
Common Work Place Injuries Covered
Neck pain (whiplash)
Mid and upper back pain (thoracic pain)
Lower back pain
Disc injuries
Hip pain
Pain in the shoulders
Pain in the arms or pain in the legs
Headaches
Common Challenges with ICBC Injury Claims
Filing an ICBC injury claim doesn’t have to be overwhelming, but it’s important to do it correctly. Here’s what you’ll need to do:
Disputes over Fault: Sometimes, ICBC may not agree with who was at fault in the accident. This can delay your claim and create more frustration.
Unfair Settlements: ICBC may offer you a settlement that doesn’t cover all your expenses. Without proper legal advice, you could end up accepting an offer that’s too low.
Difficult Medical Evidence: Proving your injuries can be a complicated process, especially when it comes to long-term pain or emotional distress.
How We Help You Recover
When you come to our clinic after an accident, you don’t have to worry about the financial burden of treatment. We work directly with ICBC, meaning you can access the care you need at no cost to you. Here’s how we help:
Physiotherapy: Our physiotherapists work with you to restore mobility, improve flexibility, and strengthen muscles that may have been injured during the accident. Whether you're dealing with neck pain, back pain, or difficulty moving, physiotherapy can help you regain control of your body.
Chiropractic Care: Chiropractic treatment can be particularly beneficial for treating whiplash and spinal injuries. Our chiropractors focus on spinal adjustments and alignment to help reduce pain and improve your range of motion.
Massage Therapy: Massage therapy is an excellent way to ease muscle tension and reduce pain after an MVA. Our skilled massage therapists can help you relax, improve circulation, and relieve tightness caused by the trauma of the accident.
Acupuncture: Acupuncture helps promote healing by stimulating specific points in the body to reduce pain and inflammation. If you’re experiencing chronic pain or stress after an accident, acupuncture can be an effective treatment option.
Kinesiology: Our kinesiologists help you build strength and improve movement patterns that may have been affected by your injury. Whether you're recovering from a sprain or working to improve your posture after a collision, kinesiology plays a key role in your recovery.
The Prosper Health & Rehab Advantage
Our goal is to make your recovery process as seamless as possible by offering direct billing to ICBC. This means you don’t have to worry about upfront payments for your treatments. Once your claim is approved, we handle the billing directly with ICBC so you can focus entirely on healing. You can rest assured knowing that your treatment costs are fully covered, with no additional financial burden on you. Take the hassle out of your recovery, and let us help you. Here’s why so many people trust us with their ICBC injury claims and MVA recovery:
No-Cost Treatment: All your treatment costs are covered through your ICBC claim, meaning you don’t have to worry about paying for physiotherapy, chiropractic care, massage therapy, acupuncture, or kinesiology. We make it easy for you to focus on getting better, not the financial details.
Experienced and Caring Team: Our team consists of highly skilled professionals who specialize in treating MVA injuries. Whether you’re seeing a physiotherapist, chiropractor, or any other provider, you’ll always receive personalized care designed to meet your needs.
Seamless ICBC Claim Assistance: We know that dealing with ICBC can be a hassle. That’s why we guide you through the ICBC claim process so you can focus on what really matters: your recovery.
Comprehensive, Holistic Care: We offer a range of services under one roof so you can get everything you need to heal. Our multi-disciplinary approach means you’ll receive the right combination of treatments for your unique injury.
Get Started on Your Road to Recovery
If you’ve been in an accident, don’t wait to start your recovery process. At Prosper Health, we’re here to support you every step of the way—whether it’s with your ICBC claim or treatment for your injuries. Our team of specialists is ready to provide the care you need.
Contact Prosper Health & Rehab today to book your free consultation. Let us help you get back on track with the best care and treatment available in Vancouver, Surrey, and Langley.
ICBC Coverage Overview
ICBC, or the Insurance Corporation of British Columbia, offers coverage for individuals involved in motor vehicle accidents. After a motor vehicle accident (MVA), patients can start treatment with a physiotherapist, chiropractor, massage therapist, acupuncturist and a kinesiologist to help alleviate MVA injury symptoms at NO COST and completely free in our clinics
How It Works
Assessment
We conduct a thorough assessment of your body, focusing on the injured area
Tailored Plan
A treatment plan is crafted based on the assessment to aid in your recovery
Continuous Support
We provide ongoing support, managing and monitoring your sessions
Administrative Help
When additional sessions are needed, we facilitate the process on your behalf
Common Work Place Injuries Covered
Neck pain (whiplash)
Mid and upper back pain (thoracic pain)
Lower back pain
Disc injuries
Hip pain
Pain in the shoulders
Pain in the arms or pain in the legs
Headaches
Frequently Asked Questions
Do I need a doctor’s note or a doctor’s referral for physiotherapy, chiropractic or massage therapy?
No, you do not need a doctor’s referral, or a doctor’s note to receive physiotherapy, chiropractic or massage therapy treatment in BC after an accident.
Will I need to pay for treatment after a Motor Vehicle Accident?
At any one our clinics, your treatment is fully covered, fully free, and we charge no user fee. You won’t need to pay a deductible, or any other out of pocket expenses. Often many clinics charge the patient for a user fee, but we promise to never won’t ever do this.
How soon do I need to make a claim?
Patients have up to 12 weeks to make a claim with ICBC regarding a Motor Vehicle Accident.
What do I need to start receiving treatment at your clinic?
All you need is your Claim Number and your Personal Health Number
How much treatment can I receive after my Motor Vehicle Accident?
Within the first 12 weeks you are automatically pre-approved for;
⦿ 25 Free Physiotherapy Treatments
⦿ 25 Free Chiropractic Treatments
⦿ 12 Registered Massage Therapy Treatments
⦿ 12 Acupuncture Treatments
⦿ 12 Active Rehab Treatments (12
Kinesiology Treatments)
⦿ 12 Clinical Counselling Treatments
For a Healthier Life
Frequently Asked Questions
Do I need a doctor’s note or a doctor’s referral for physiotherapy, chiropractic or massage therapy?
No, you do not need a doctor’s referral, or a doctor’s note to receive physiotherapy, chiropractic or massage therapy treatment in BC after an accident.
Will I need to pay for treatment after a Motor Vehicle Accident?
At any one our clinics, your treatment is fully covered, fully free, and we charge no user fee. You won’t need to pay a deductible, or any other out of pocket expenses. Often many clinics charge the patient for a user fee, but we promise to never won’t ever do this.
How soon do I need to make a claim?
Patients have up to 12 weeks to make a claim with ICBC regarding a Motor Vehicle Accident.
What do I need to start receiving treatment at your clinic?
All you need is your Claim Number and your Personal Health Number
How much treatment can I receive after my Motor Vehicle Accident?
Within the first 12 weeks you are automatically pre-approved for;
⦿ 25 Free Physiotherapy Treatments
⦿ 25 Free Chiropractic Treatments
⦿ 12 Registered Massage Therapy Treatments
⦿ 12 Acupuncture Treatments
⦿ 12 Active Rehab Treatments (12
Kinesiology Treatments)
⦿ 12 Clinical Counselling Treatments
For a Healthier Life
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